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  1. Snap Desk (EN)
  2. PAID FEATURES AND PAYMENTS

PAID FEATURES AND PAYMENTS

THE PREMIUM SUBSCRIPTION

  • What are the benefits of the premium membership?
  • Why do I have to pay to access certain features?
  • What is the subscription price?
  • Can I renew my membership?
  • Are the subscription renewals always the same price?

THE PAYMENTS

  • Are the payments secured ?
  • What will appear on the receipt after paying?
  • What are the available payment methods?
  • How long does it take to enjoy the premium features after paying for them?
  • My credit card was declined

CANCELING MY PREMIUM SUBSCRIPTION

  • How do I cancel my subscription?
  • What is the deadline for my unsubscription to be taken into account?
  • How easy is it to cancel my subscription?
  • What benefits will I lose by canceling my membership?
  • My subscription was canceled without my request
  • How can I be sure that my premium membership is canceled?
  • See all 7 articles

THE TOKENS

  • What are the tokens used for?
  • How to buy tokens?
  • How can I see my token balance?
  • How can I view the history of my token spendings?
  • What are the differences between tokens and premium subscriptions?

USING THE SITE WITHOUT BEING A PREMIUM MEMBER

  • What can I do as a free member?
  • Can I get a free trial before subscribing?
  • How many free messages can I send on the free chat?
  • When do my free messages renew?
  • I want to get more free chat messages
  • Can I send photos and videos along with my free messages?

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