Julie
Articles
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When do my free messages renew?
The 5 free messages are renewed every 24 hours. This means that once the 5 free messages are sent, you will have to wait 24 hours to be able to enjoy them again.
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My subscription was canceled without my request
It happens that some of our members have had the unpleasant surprise of having their subscription canceled without asking for it. This can happen due to a lack of funds on your account or because y...
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How long does it take to enjoy the premium features after paying for them?
Once the payment is made you can start enjoying the premium features.
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Can I renew my membership?
Yes, the credit card subscription will be applied automatically for the same duration as the subscription offer (1 month, 2 months, 3 months ...). You can cancel it easily with 1 click of your mous...
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Posting photos and videos in the public chat rooms
It is not possible to post a photo or video content in the public chat. In order to avoid overflows, this functionality is no available. We want users to use chat rooms for discussion. You can alwa...
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Is the published content ephemeral on the chat?
Absolutely! Like all content on the site, the photos appear for 5 seconds and the videos can be viewed only once. All messages and private content are deleted after 7 days on the chat. Also after 3...
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Why the temperature of my published content got changed?
Once you post the content and choose a temperature, the moderator will check this process to make sure you haven't made any mistake. In case you have made a mistake, the moderator will change the t...
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Viewing my published photos and videos
Once your content is published, you definitely want to be able to review it. You just have to go to MY PROFILE. Then at the bottom of the page, you can see your published photos and videos.
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How long does it take to have my certification picture validated?
Our moderation team (present 24/7) is very active and does it's best to process certification requests in a very short period of time. If the photo you have published is not clear, it may take long...
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Why it is very important to write a description on your profile page?
Do you like seeing an empty profile? Without description? If the answer to these two questions is NO then you should know that the other members of the community don't like it either. Having a desc...