Julie

How can I be sure that my premium membership is canceled?

1. PAID FEATURES AND PAYMENTS
2. CANCELING MY PREMIUM SUBSCRIPTION

This confirmation will be sent to you from our site. Then, once your subscription is canceled, you will receive an email and a confirmation message.

• Edited April 12, 2020 05:08
• 1 follower
• 0 comments
• -1 votes

My credit card was declined

1. PAID FEATURES AND PAYMENTS
2. THE PAYMENTS

If your card was declined, please make sure that we accept the type of card you're using and that you have enough funds. If it's still not working, the rejection may come from your bank. Unfortunat...

• Edited April 12, 2020 05:01
• 1 follower
• 0 comments
• 0 votes

Are the subscription renewals always the same price?

1. PAID FEATURES AND PAYMENTS
2. THE PREMIUM SUBSCRIPTION

Absolutely! The price of your subscription will not change over time.

• Edited April 12, 2020 04:54
• 1 follower
• 0 comments
• 0 votes

Reporting a member in the public chat rooms

1. THE CHAT
2. THE PUBLIC CHAT ROOMS

If you consider that certain member does not respect the community rules you can report its profile to our moderation team by clicking on the following pictogram (present on the right of the pseudo...

• Edited April 12, 2020 04:37
• 1 follower
• 0 comments
• 0 votes

Can I change the temperature of my already published content?

1. MY CONTENT
2. TEMPERATURE OF THE PHOTOS & VIDEOS

No, once your content is published, you will not be able to change the temperature.

• Edited April 12, 2020 04:11
• 1 follower
• 0 comments
• 0 votes

Deleting a published photo or video

1. MY CONTENT
2. GENERAL INFORMATION ABOUT THE PHOTOS & VIDEOS

To delete content you must go to MY PROFILE. By scrolling down you will see your published photos and videos. Click on the content you want to delete then you will find a deletion pictogram:

• Edited April 12, 2020 04:00
• 1 follower
• 0 comments
• 0 votes

Why was my certification accepted and then revoked?

1. MY PROFILE
2. THE CERTIFICATION

We consider the certification process very seriously. Indeed, our community members rely on us identifying the real profiles. For this reason, all the certifications validated by our moderation tea...

• Edited April 08, 2020 13:16
• 1 follower
• 0 comments
• 1 vote

I have not received the email to confirm my account

1. MY PROFILE
2. GENERAL INFORMATION ABOUT MY PROFILE

By following the registration process, you will be asked to validate your account by clicking on the link that was sent to your email inbox. Some members may not receive this email. The first thing...

• Edited April 08, 2020 12:26
• 2 followers
• 0 comments
• 1 vote

How long does it take to unsubscribe?

1. PAID FEATURES AND PAYMENTS
2. CANCELING MY PREMIUM SUBSCRIPTION

IT IS INSTANT! Once you have canceled your subscription it will done within 72H, no further payments will be made on your credit card.

• Edited August 20, 2021 11:45
• 1 follower
• 0 comments
• 0 votes

I own a fan club and I want to send content to my fans only

1. THE SITE AND ITS USE
2. THE FAN CLUBS

If you want to send a photo or video to your fans only (rather than to make it public to the whole community), you can do so in the content submission section. You will be offered to send the conte...

• Edited April 04, 2020 16:57
• 1 follower
• 0 comments
• 0 votes